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Apr 28, 2020

This episode is a mashup of conversations about fixed operations from January through March that reveals how undetected COVID-19 was and how quickly it became the unassuming disruptor that it was. In it we review the online auto parts business of 2019, hear how dealers recruit and develop service technicians, and we...


Apr 9, 2020

In this episode we highlight pre COVID-19 rhetoric about the importance of auto retailers adapting not only to certain technologies but also fundamental principles and practices, and how now with stay in shelter ordinances auto retailers are being forced to embrace many of these ideas in order to stay in business.


Mar 20, 2020

In this episode we bring 4 fixed operations specialists to the table – Jarrod Kilway from Germain Automotive Partnerships, Owen Moon from FIXED OPS DIGITAL, Ed Roberts from Bozard Ford Lincoln, and Greg Noonan – Fixed Operations Consultant to talk about the importance of taking control of your recall business. View...


Feb 26, 2020

In this episode we feature excerpts from 3 separate panel sessions about the used car business. From late-2019 market and auction trends to comprehensive data analyses and today's technology trends that are making it possible for dealers to make smart decisions and gain increased marketshare like never before.


Feb 4, 2020

In this episode we feature the key highlights from a live panel discussion held on one of our Auto Retail Marketing Webcasts. Google My Business became a major part of the discussion, and the increasingly more significant role it is playing for auto retailers. The panel includes two auto retail marketers on the retail...